Just the other day, I was working on a model similar to my wife's notebook. The user took it to Best Buy who told him that the recovery partition was damaged and that he would need to purchase a recovery disk for $60.
He brought it to me, and to double check BB's work, I attempted to recover the OS from the recovery partition. I found that it was in fact damaged, so I copied a folder named "SWsetup" from the C drive (it contains all of the drivers and software that came with the computer from the factory) and tried to copy the users profile, but BB erased it when attempting to re-image the OS. I burnt my copy of Vista 64 and re-imaged his system, copied over SWsetup and installed only the necessary software to get everything to work. I also left him the copy of Vista that I burnt, in the event that he would need to re-image his system in the future.
Make: HP
Model: Pavillion DV7
P/N: Unavailable
O/S: Windows Vista (64-bit)
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